2337304 - Portal error after disabling InvokerServlet - Servlet with class [prt] cannot be loaded. | SAP Knowledge Base Article

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2337304 - Portal error after disabling InvokerServlet - Servlet with class [prt] cannot be loaded.

Symptom

  • For security reasons you have disabled the Invoker Servlet as per SAP Note: 1445998
  • After applying SAP Note: 1445998 the Portal will fail to load with an error such as:
    "403 Forbidden SAP J2EE Engine
     Servlet with class [prt] cannot be loaded.
    Details: You cannot invoke the Servlet only by using its name."
  • This problem may also occur if custom URL Aliases have been defined under the Portal's web.xml file 

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Environment

  • SAP NetWeaver 7.0
  • SAP enhancement package 1 for SAP NetWeaver 7.0
  • SAP enhancement package 2 for SAP NetWeaver 7.0
  • SAP NetWeaver 7.3
  • SAP NetWeaver Composition Environment 7.1
  • SAP enhancement package 1 for SAP NetWeaver Composition Environment 7.1
  • SAP NetWeaver Composition Environment 7.2
  • Enterprise Portal

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0

Keywords

invoker, servlet, web.xml, net weaver, security, /servlet/*, Invoker Servlet, webcontainer, portal, web container , KBA , EP-PIN-PRT , Portal Runtime , BC-JAS-WEB , Web Container, HTTP, JavaMail, Servlets , EP-PIN-DESK , Portal Desktops , Problem

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