SAP Knowledge Base Article - Preview

2335895 - Diagnostics Needed To Analyze A Hanging Server - SAP ASE

Symptom

  • Server is hanging
  • Spid is unresponsive
  • Users cannot execute procedures and/or transactions
  • Connections to ASE may be still available, but do not return output
  • What diagnostics to provide to SAP Support for a server hang?

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Environment

SAP Adaptive Server Enterprise (ASE)

Product

SAP Adaptive Server Enterprise all versions ; Sybase Adaptive Server Enterprise all versions

Keywords

sybase, sybmon, diagnostics, hung, unavailable, collect information, unavailable, collect information, memory dump , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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