SAP Knowledge Base Article - Preview

2335068 - TCP keepalive timeout value - SAP ASE

Symptom

  • Client seems to lose the network connection to DB server
  • The server process stays in state AWAKENING COMMAND holding the acquired locks up for 2 hours
  • The process is terminated and the locks are released
  • What is the recommended value of TCP KEEPALIVE timeout value?

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Environment

SAP Adaptive Server Enterprise (ASE)

Product

SAP Adaptive Server Enterprise 12.5 ; SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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