2332114 - Error: "Request Failed. The request to the Roambi server failed with status 401." | SAP Knowledge Base Article

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2332114 - Error: "Request Failed. The request to the Roambi server failed with status 401."

Symptom

Initially, a user is able to log into the Portal from the device and download/view RBIs without issues.  Following a period of 30 minutes to an hour, when the user attempts to launch Roambi again to connect to the Portal, the following message appears:

"Request Failed. The request to the Roambi server failed with status 401."

6104_request failed.png

Following the error, the user must delete the Portal connection and add it again to re-establish connection.

 


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Environment

  • Roambi Analytics 
  • Roambi ES
  • Apache Reverse Proxy

Product

SAP Roambi Enterprise Server all versions

Keywords

KBA , BI-ROM-ES-SRC , Roambi enterprise server Service , Problem

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