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2327880 - Msg 3957 "new transaction cannot be started due to an ongoing HADR" - SAP ASE

Symptom

  • A DML command that is running user active transaction is incorrectly terminated while sap_failover <site1>, <site2>, <timeout_in_seconds> is executed
  • User active transaction is being terminated with an error 3957
  • Msg 3957, Level 16, State 1:
    Server 'HADR_primary', Procedure 'sp_insert_ubs1', Line 36:
    New transaction cannot be started due to an ongoing HADR deactivate operation. The command could not be completed.
    (return status = -6)

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Environment

Adaptive Server Enterprise (ASE):

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Platforms:

  • AIX 64bit
  • HP-UX on IA64 64bit
  • Linux on Power 64bit
  • Linux on x86 64 64bit
  • Solaris on Sparc 64bit
  • Solaris on x86 64 64bit
  • Windows on x64 64bit

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

Level 16, State 1, Error 3957, HADR deactive operation, DML, sap_failover , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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