SAP Knowledge Base Article - Preview

2326738 - Black screen while launching Explorer from BI Launchpad

Symptom

Intermittently getting black screen while opening Explorer from BI Launchpad.


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.0/ 4.1
  • Explorer 4.0/ 4.1
  • Windows or Unix operating system
  • Internet Explorer browser

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

black screen, internet explorer, ie, browser, intermittent, launchpad, bi, explorer, reset , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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