2325666 - Empty surveys on all markets in Production with REX 3.3 - REX/CRM | SAP Knowledge Base Article

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2325666 - Empty surveys on all markets in Production with REX 3.3 - REX/CRM

Symptom

All surveys are empty for customers in all markets in the production system.
The surveys appear correctly and questions are visible in WEBUI.


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Environment

  • SAP Retail and Execution (REX) 3.3.1413

  • SAP CRM

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Mobile Platform 3.0 ; SAP Retail Execution 3.3.0 integration with SAP CRM

Keywords

empty, survey, /MAC/RS_SVY_JRNL_DOWNLOAD, report, authorization, user, permission, role, fetch , KBA , MOB-APP-REX , SAP Mobile Retail Execution , Problem

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