SAP Knowledge Base Article - Preview

2325425 - Exception when using Analysis for Office to connect to HANA multi tenant landscape

Symptom

When using Analysis for Office to connect to HANA multi tenant landscape, error "Object reference not set to an instance of an object" occurs.

In log file, below error information could be found:

General .NET Exception:
Object reference not set to an instance of an object.
   at com.sap.ip.bi.pioneer.core.connections.json.CrBicsJsonObject.get(String s)
   at com.sap.ip.bi.pioneer.core.connections.json.CrBicsJsonObject.getJSONObject(String s)
   at com.sap.ip.bi.bics.service.connection.ina.impl.INASystemService.parseJSON(IJSONObject )
   at com.sap.ip.bi.bics.service.connection.ina.impl.INASystemService.isApplicable()
   at com.sap.ip.bi.bics.dataaccess.resource.impl.ina.objectservices.INAObjectServices.isApplicable()


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Environment

  • SAP BusinessObjects Analysis 2.2, edition for Microsoft Office
  • SAP BusinessObjects Analysis 2.3, edition for Microsoft Office

Product

SAP BusinessObjects Analysis 2.2, edition for Microsoft Office ; SAP BusinessObjects Analysis 2.3, edition for Microsoft Office

Keywords

"Object reference not set to an instance of an object", AO, HANA, CrBicsJsonObject.get(String s), CrBicsJsonObject.getJSONObject(String s), connect, Analysis for Office, Analysis for Excel,multi, tenant, landscape, multi-tenant, database, configuration , KBA , BI-RA-AO-CON , Connection and Authentication , HAN-AS-INA-SVC , SAP HANA InA Service , Bug Filed

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