SAP Knowledge Base Article - Preview

2324484 - Crystal report failing to schedule and refresh via CMC/Launchpad

Symptom

  • Error: "The database logon information for this report is either incomplete or incorrect" when scheduling crystal report
  • Error: The viewer could not process an event, The database logon information for this report is either incomplete or incorrect [] ---- Error code:0[CRWEB00000119]

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Environment

  • SAP BusinessObjects Business Intelligence Platform BI 4.1 SP06 (Version 14.1.6.1702)
  • SAP BW

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

BI 4.1 SP6 Crystal Reports CMC BI Launchpad , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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