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2323623 - Failed to read global properties file em.Default_Configuration.properties (Permission Denied)

Symptom

In the CA Introscope Enterprise Manager logs, more specifically in the IntroscopeEnterpriseManager.log, the following error are logged:

 

  1. Error 1:
    [ERROR] [SapPush Heartbeat] [Manager.SapPush.<SID>] [PushService] Failed to reload global properties file /usr/sap/SMD/SMDA<xx>/SMDAgent/applications.config/com.sap.smd.agent.application.e2emai/MAI/em.Default_Configuration.properties 
    java.io.IOException: [PushService] Failed to read global properties from file /usr/sap/SMD/SMDA<xx>/SMDAgent/applications.config/com.sap.smd.agent.application.e2emai/MAI/em.Default_Configuration.properties
    at com.sap.sup.wily.em.push.PushService.readGlobalProperties(PushService.java:357)
    at com.sap.sup.wily.em.push.PushService.checkReloadGlobalConfigProperties(PushService.java:260)
    at com.sap.sup.wily.em.push.ConfigListener$ConfigWatcher.checkReloadConfiguration(ConfigListener.java:35)
    at com.sap.sup.wily.em.push.ConfigListener$ConfigWatcher.execute(ConfigListener.java:49)
    at com.sap.sup.wily.em.push.TaskAdapter.ITimestampedRunnable_execute(TaskAdapter.java:15)
    at com.wily.util.heartbeat.IntervalHeartbeat$BehaviorNode.execute(IntervalHeartbeat.java:972)
    at com.wily.util.heartbeat.IntervalHeartbeat.executeNextBehaviorAndCalculateSleepTime(IntervalHeartbeat.java:491)
    at com.wily.util.heartbeat.IntervalHeartbeat.access$2(IntervalHeartbeat.java:445)
    at com.wily.util.heartbeat.IntervalHeartbeat$HeartbeatRunnable.run(IntervalHeartbeat.java:668)
    at java.lang.Thread.run(Unknown Source)


  2. Error 2:

    [ERROR] [SapPush Heartbeat] [Manager.SapPush.<SID>] [PushService] Failed to read global properties from file /usr/sap/SMD/SMDA96/SMDAgent/applications.config/com.sap.smd.agent.application.e2emai/MAI/em.Default_Configuration.properties
    java.io.FileNotFoundException: /usr/sap/SMD/SMDA<xx>/SMDAgent/applications.config/com.sap.smd.agent.application.e2emai/MAI/em.Default_Configuration.properties (Permission denied)
    at java.io.FileInputStream.open(Native Method)
    at java.io.FileInputStream.<init>(Unknown Source)
    at com.sap.sup.wily.em.push.PushService.readGlobalProperties(PushService.java:310)
    at com.sap.sup.wily.em.push.PushService.checkReloadGlobalConfigProperties(PushService.java:260)
    at com.sap.sup.wily.em.push.ConfigListener$ConfigWatcher.checkReloadConfiguration(ConfigListener.java:35)
    at com.sap.sup.wily.em.push.ConfigListener$ConfigWatcher.execute(ConfigListener.java:49)
    at com.sap.sup.wily.em.push.TaskAdapter.ITimestampedRunnable_execute(TaskAdapter.java:15)
    at com.wily.util.heartbeat.IntervalHeartbeat$BehaviorNode.execute(IntervalHeartbeat.java:972)
    at com.wily.util.heartbeat.IntervalHeartbeat.executeNextBehaviorAndCalculateSleepTime(IntervalHeartbeat.java:491)
    at com.wily.util.heartbeat.IntervalHeartbeat.access$2(IntervalHeartbeat.java:445)
    at com.wily.util.heartbeat.IntervalHeartbeat$HeartbeatRunnable.run(IntervalHeartbeat.java:668)
    at java.lang.Thread.run(Unknown Source)

 

 


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Environment

SAP Solution Manager 7.1 integrated with CA Introscope Enterprise Manager 9.x.

Product

SAP Solution Manager 7.1

Keywords

KBA , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , XX-PART-WILY , Introscope by CA Technologies , Problem

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