SAP Knowledge Base Article - Preview

2323556 - "The launcher is exited with error" message when opening Analysis workbook from BI Launchpad

Symptom

When opening Analysis workbooks from BI Launchpad or CMC, MS Excel is opening blank and there is a message "The launcher is exited with error" like shown below:

launcher_exited.png

The launcher file with extension ".sapaox" which is being downloaded from BI Launchpad/CMC contains the wrong server information (e.g. server name, port and/or scheme).

This can be confirmed by opening the ".sapaox" file in any text editor (e.g. Notepad) and checking the server information:

  1. Click to view the Analysis Workbook in BI Launchpad/CMC;

    view.png
  2. Save the file instead of opening it;

    save.png
  3. Go to the file's location and open the ".sapaox" file with any text editor;

    openwith.png
  4. Confirm that the server information is not correct.

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Environment

SAP BusinessObjects Analysis, edition for Microsoft Office

Product

SAP Analysis for Microsoft Office all versions

Keywords

launcher exited, addin, check logfile, logfile, error, launcher, launching, opening, open, download, view, viewing, workbook, report, reports, analysis, document, documents, launchpad, platform, bi platform, fail, failing, bip , KBA , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem

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