SAP Knowledge Base Article - Preview

2322163 - MOB - Android App - “Please upgrade the system webview!” error message


  • The user has downloaded the mobile app
  • When attempting to set up the app for the first time, user is asked to "upgrade the system webview".
  • After user completed this update app still throws the message to "upgrade the system webview".



  • Huawei Ascend P7
  • Huawei Ascend P8 lite
  • Huawei Ascend P8


SAP SuccessFactors Mobile 1602 ; SAP SuccessFactors Mobile 1605


KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

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