SAP Knowledge Base Article - Preview

2321084 - Authorization failed (user name = 'root') - Password authorization on host

Symptom

Similar error message as below in the hdblcmgui_update.log file

03:02:09.691 - INFO:   Checking authorization (user name = 'root')

03:02:09.744 - ERR :     Password authorization on host 'hsmc002' failed: -18, LIBSSH2_ERROR_PUBLICKEY_UNRECOGNIZED, Authentication failed (username/password)

03:02:09.799 - ERR :     Password authorization on host 'hsmc003' failed: -18, LIBSSH2_ERROR_PUBLICKEY_UNRECOGNIZED, Authentication failed (username/password)

03:02:09.854 - ERR :     Password authorization on host 'hsmc004' failed: -18, LIBSSH2_ERROR_PUBLICKEY_UNRECOGNIZED, Authentication failed (username/password)

03:02:09.854 - ERR :   Authorization failed (user name = 'root')
03:11:02.751 - INFO:   Checking key authorization (user name = 'root')

03:02:09.744 - ERR :     Password authorization on host 'hsmc002' failed: -18, LIBSSH2_ERROR_PUBLICKEY_UNRECOGNIZED, Authentication failed (username/password)

03:02:09.799 - ERR :     Password authorization on host 'hsmc003' failed: -18, LIBSSH2_ERROR_PUBLICKEY_UNRECOGNIZED, Authentication failed (username/password)

03:02:09.854 - ERR :     Password authorization on host 'hsmc004' failed: -18, LIBSSH2_ERROR_PUBLICKEY_UNRECOGNIZED, Authentication failed (username/password)

03:11:02.751 - INFO:     authKey for host 'hsmc002' failed: rc=-19 LIBSSH2_ERROR_PUBLICKEY_UNVERIFIED Waiting for USERAUTH response

 


Read more...

Environment

SAP HANA Database

Product

SAP HANA 1.0, platform edition

Keywords

hdblcmgui_update , KBA , HAN-DB , SAP HANA Database , HAN-LM-INS , SAP HANA Installation , HAN-LM-PLT , SAP HANA Platform Lifecycle Management , HAN-LM-UPG , SAP HANA Upgrade , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.