SAP Knowledge Base Article - Preview

2320286 - BP changed after replication to what is maintained in customer master data in ERP

Symptom

Business partner X is determined for a partner function, e.g. ship-to party, in CRM system. Business partner Y, rather than X, is maintained with the same partner function, e.g. ship-to party, and the sales area in the sold-to party/customer master data in ERP. After the transaction is replicated from CRM to ERP, X is changed to Y in both CRM and ERP. But we expect this partner function to keep it as X.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-BF-IF , R/3 Interface for Business Transactions , Problem

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