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2320128 - Self-Monitoring uses wrong URL for CA Introscope Enterprise Manager availability

Symptom

  • The following Alert is being created in the Alert Inbox of the Technical Monitoring Workcenter:

    Alert Name: Introscope Enterprise Manager unavailable

    Description:
    Enterprise Manager Server Availability
    HTTP Availability for 

    Text Value
    [RC=600] URL $PROTOCOL$://$HOST_NAME$:$PORT$/webview/ called unsuccessfully [Reason: URL $PROTOCOL$://$HOST_NAME$:$PORT$/webview/is invalid]

    or
  • In SAP Solution Manager Administration Workcenter, in Self-Monitoring Overview, it shows Introscope Enterprise Manager unavailable.
    The CA Introscope Enterprise Manager of Managers (MOM) availability shows a wrong http URL (the URL is taken from one of the collectors)

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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.1, version for SAP HANA

Product

SAP Solution Manager 7.1

Keywords

SOLMAN, Self-Monitoring, Wily , KBA , SV-SMG-MON-SFM , Self Monitoring for Monitoring and Alerting , Problem

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