SAP Knowledge Base Article - Preview

2318379 - Software Update Manager (SUM) hangs in step READ_SHAREDINPUT for a DUAL_STACK topology maintenance activity

Symptom

  • Software Update Manager (SUM) is hung during a dual stack maintenance activity as shown in the below screen:

 RS1.PNG

 

  • The JAVA tab is waiting for the ABAP to finish, but the ABAP tab shows that the step is running, even though the phase is in error:

RS2.PNG

 


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Environment

Dual Stack Update/Upgrade with SUM 1.0 SP16

Keywords

READ_SHAREDINPUT, sdt_sic_client, SIC_StdOut.txt, "Internal server error" , KBA , BC-UPG-PRP , Upgrade Preparation , Problem

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