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2317667 - Installation fails with: "Assertion failed: Unable to setup ASE server"

Symptom

Installation of a new SAP system on SAP ASE using Software Provisioning Manager (SWPM) aborts in step syb_step_setup_db_server (Setup Database Server) with:

"Last error reported by the step: Assertion failed: Unable to set up ASE server.
 Refer to trace file sapinst_dev.log for further information"

Further evaluating the file 'sapinst_dev.log' shows lines similar to these (you may have to scroll up quite a few lines in sapinst_dev.log, starting from the end):

"ERROR      2016-05-10 03:47:02.520 (root/sapinst) [CInstallerCallBackImpl.cpp:259] id=ind-rel.ind-os.ind-db.assertionFailed errno=CJS-00030
 Assertion failed: Unable to set up ASE server. Refer to trace file sapinst_dev.log for further information."

and preceeding this error you will find:

" Building SAP Adaptive Server Enterprise 'SMC':
  Writing entry into directory services...
  Directory services entry complete.
  Building master device...
  Task failed
  /sybase/SMC/ASE-16_0/bin/dataserver: error while loading shared libraries: libaio.so.1: cannot open shared object file: No such file or directory
  Server 'SMC' was not created."

where 'SMC' stands for the DBSID.

error2.jpg


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Environment

  • Unix based Operating System
  • SAP System Installation using SWPM
  • SAP ASE RDBMS

Product

SAP ERP 6.0

Keywords

return code 127, FCO-00011, syb_step_setup_db_server, NW_CreateDBandLoad, CJS-00030, sapinst, system copy , KBA , BC-INS , Inst.Tools - Use subcomponents; SAP Note 1669327 , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-SYB-IQ , Sybase IQ , Problem

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