2317571 - No progress during SUM execution phase: UPDATE_SAPJVM | SAP Knowledge Base Article

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2317571 - No progress during SUM execution phase: UPDATE_SAPJVM

Symptom

During an upgrade/update using Software Update Manager (SUM) , its held up without performing any activities during SUM phase:Deploy SAPJVM components with error as :

Error message seen in the TroubleTicket_xx.txt log file:


_______________
An error has occurred during the execution of the Deploy SAPJVM components step with action execute. Service com.sap.sdt.jspm.service.JspmService failed with the following message:
Could not update components.
_______________

SUM\UPDATE_SAPJVM_XX.LOG
[Info  ]:   Command line: <Drive>:\usr\sap\<SID>\SYS\exe\uc\NTAMD64\sappfpar all pf=//<hostname>/sapmnt/<SID>/SYS/profile/<SID>_J00_<hostname>
[Info  ]:   Standard out: <Drive>:\PO_Instals\SUM\SUM\sdt\tmp\Sappfpar_XX.out
[Info  ]: Process ID 20 has been started.
[Info  ]: Waiting for process ID 20, name sappfpar to finish.
[Info  ]: Process ID 20, name sappfpar has been finished, exit code -1073741515.

Manually executing sappafpar from command-line propmt ends with missing or incomatible windows DLLs.


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Environment

SAP systems on a Windows-based operating system.

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

SUM, Software Update Manager, SAPJVM, sappfpar, -1073741515, UPDATE_SAPJVM , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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