SAP Knowledge Base Article - Preview

2313505 - Cockpits - zkau ajax with 467 Incomplete Request error

Symptom

When user is accessing cockpit, Ajax 467 errors appear in all cockpits.This error comes when clicking around randomly in one of the cockpits, for example cmscockpit, productcockpit.The error is visible as an error popup or inside the network tab, an ajax request with 467 status.


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Environment

There is no specific Hybris version responsible since the cause of this issue is compatibility issues between newrelic and zk jars. This issue is discovered in Hybris Commerce Suite 5.7.0.0 and 5.4.0.0

 

Product

SAP hybris Commerce 5.0.3 ; SAP hybris Commerce 5.0.4 ; SAP hybris Commerce 5.7 ; SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; SAP hybris Commerce Suite 5.4 ; SAP hybris Commerce Suite 5.5 ; SAP hybris Commerce Suite 5.5-1 ; SAP hybris Commerce Suite 5.6

Keywords

newrelic, cockpit, zkoss, zk, netwrok tab, ajax error, DHtmlUpdateServlet , KBA , CEC-COM-CPS-CKP , CPS Cockpits & hMC (SAP Commerce) , Problem

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