2312392 - Enterprise Manager cannot start - An error occurred while trying to start Isengard | SAP Knowledge Base Article

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2312392 - Enterprise Manager cannot start - An error occurred while trying to start Isengard

Symptom

When you try to start Enterprise Manager with "EMCtrl.sh start" you get an error:

 

Introscope Enterprise Manager failed to start because:

An error occurred while trying to start Isengard.

 

In EM.log we can see:

 

org.osgi.framework.BundleException: The bundle could not be resolved.

Reason: Another singleton version selected:

com.wily.apm.catalyst.em_9.5.0


REMARK:

Version 9.5.0 is used as a excample


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Environment

SAP Solution Manager 7.10

Product

SAP Solution Manager 7.1

Keywords

EM, Enterprise, Manager, 9.5, 9.7, 9.1, 9100, 9150, 9500, start, isengard, log, upgrade, install, , KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Problem

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