This KBA lists out the basic information that should be provided by the customer/partner when reporting issues with the custom Boomi Interfaces.
And also, what does the term 'Custom Boomi Interface/Process' actually mean.
KBA , LOD-SF-INT-CUS , Boomi/HCI Custom Content , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , How To
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