SAP Knowledge Base Article - Preview

2310736 - Display relationship VS territory check in documents

Symptom

An account, product or sales area shall be determined by a rule in territory. We create new or modify existing rule or master data of account, product or sales area to meet the conditions in the rule. Display relationship (button in territory) shows this account, product or sales area properly. But territory check or any determination based upon territory fails in CRM document.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRM_TERRMAN_PROC_REL, CRMD_TERR_ACCREL, CRMD_TERR_PRDREL, CRMD_TERR_SAREL , KBA , CRM-MD-TM , Territory Management , Problem

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