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2308324 - PI Monitoring false alerts: "HTTP 401 Unauthorized" error

Symptom

After configuring Central PI Monitoring in Solution Manager 7.1, false availability alerts are periodically raised in the Alert Inbox for one or more different PI Components (Integration Directory, Adapter Engine, ESR, Mapping Runtime, etc.). All of these recurrent false alerts have the same text value: HTTP [401] : HTTP/1.1 401 Unauthorized, shown either in the alert details of the false alert or in the E2E Alert Analysis Report generated within the notification (if notifications are activated).

  • Example of HTTP/1.1 401 Unauthorized text value in the alert details of a false alert:

5a.jpg

  • Example of HTTP/1.1 401 Unauthorized text value in the E2E Alert Analysis Report attached in a notification:

5b.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

central PI Monitoring, process integration, 401, unauthorized, alert, false alerts, LM-SERVICE, PI, Solution Manager , KBA , SV-SMG-MON-IPO-PI , PI Monitoring , Problem

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