Below is the secnario that might lead to improper working of emails:
- Whenever the emails are failing, the three email tasks i.e.:generateEmail, sendEmail and remove are running on different nodes within the cluster. Below is the exception occurring:
...[DefaultEmailService] Could not send e-mail pk  subject [beautyBOUTIQUE Order #00246001 Cancelled] cause: Invalid message supplied....
process engine, notifications. , KBA , CEC-COM-CPS-WEB , CPS Store frontend, Web CMS, Accelerators (SAP Commerce) , Problem
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