SAP Knowledge Base Article - Preview

2306450 - Failed to upgrade this document (LO 01400) - Invalid pointer error displayed in Live Office

Symptom

  • "Failed to upgrade this document (LO 01400) - Invalid pointer" error displayed in Live Office when trying to upgrade Live Office document

LO 01400.png

  • The document was created in SAP BusinessObjects XI 3.1

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 SP6
  • SAP BusinessObjects Business Intelligence Live Office 4.1 SP6
  • Microsoft Office Excel, Word, Powerpoint

 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Live Office, LO, upgrade, grey ribbon, refresh all, unable to modiy object,Dashboards, live office connection, LO 01400, invalid pointer , KBA , BI-BIP-LO , Live Office , BI-RA-XL , Dashboards and Presentation Design , Problem

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