SAP Knowledge Base Article - Preview

2304640 - When scheduling webi reports receive error: 'write error. [CrystalEnterprise.Smtp]: [Error sending mail message to SMTP server. Return code: 552'

Symptom

  • Webi schedules to Email destination fails with following error message: "write error. [CrystalEnterprise.Smtp]: [Error sending mail message to SMTP server. Return code: 552"].
  • Notice that the issue does not happen with small instances.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x(BI)
  • All supported Server Operating System.

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

erro code 552, CrystalEnterprise.Smtp, email schedule fail , large report , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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