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2303980 - SUM fails in the step DEPLOY-COMPONENTS :Could not update components.-timed out while trying to get the locks for operation

Symptom

Software Update Manager (SUM) fails in the step DEPLOY-COMPONENTS with the below error :

Logfile - <Path to SUM>/SUM/sdt/log/SUM/OperateSDM_XX.LOG or SUM\sdt\log\SUM\DEPLOYMENT_RESULTS_05.LOG

Apr 7, 201x 10:09:58 AM [Error ]: Deployment error. See log E:\SUM_EP\SUM\sdt\log\SUM\deploy_api.0.log for details.
Apr 7, 201x 10:09:58 AM [Info  ]: Deployment message for component EP-RUNTIME : Deployment of archive E:\SUM_EP\EPRUNTIME12P_21-20010057.zip for component sap.com/EP-RUNTIME aborted
Detailed message:
  1. Already deployed component has version:1000.7.40.12.21.20160402114513
  2. Item is skipped because of failed deployment of item 'sap.com_com.sap.portal.productivity.resolverservice' and because the applied error strategy is OnErrorStop
  3. Contains Aborted deployment component:
sap.com_com.sap.portal.ivs.systemlandscapeservice
Deployment of archive E:\SUM_EP\EPRUNTIME12P_21-20010057.zip --> com.sap.portal.ivs.systemlandscapeservice.sda for component sap.com/com.sap.portal.ivs.systemlandscapeservice aborted
Detailed message:
  1. The thread DeployThread[sap.com_com.sap.portal.ivs.systemlandscapeservice]
 id:      166
 task:    [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.ivs.systemlandscapeservice]
 subtask: null {
 creator:DeployThread[sap.com_com.sap.portal.ivs.systemlandscapeservice]
 id:      166
 task:    [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.ivs.systemlandscapeservice]
 subtask: null
 Active operations:
 
 update : sap.com/com.sap.portal.ivs.systemlandscapeservice
}

timed out while trying to get the locks for operation [stopApp : sap.com/com.sap.portal.ivs.systemlandscapeservice]
Has been waiting for exclusive lock for the node [sap.com/tc~kmc~km.appl.service~wsaib~ear],
which is held shared by the following threads:
 DeployThread[sap.com_com.sap.portal.ivs.systemlandscapeservice]
 id:      166
 task:    [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.ivs.systemlandscapeservice]
 subtask: null {
 creator:DeployThread[sap.com_com.sap.portal.ivs.systemlandscapeservice]
 id:      166
 task:    [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.ivs.systemlandscapeservice]
 subtask: null
 Active operations:
 
 update : sap.com/com.sap.portal.ivs.systemlandscapeservice
}

DeployThread[sap.com_com.sap.portal.productivity.resolverservice]
 id:      3860
 task:    [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.productivity.resolverservice]
 subtask: null {
 creator:DeployThread[sap.com_com.sap.portal.productivity.resolverservice]
 id:      3860
 task:    [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.productivity.resolverservice]
 subtask: null
 Active operations:
 
 update : sap.com/com.sap.portal.productivity.resolverservice
}

 

Active threads:
Thread:DeployThread[sap.com_com.sap.portal.productivity.resolverservice]
 id:      3860
 task:    [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.productivity.resolverservice]
 subtask: null {
 creator:DeployThread[sap.com_com.sap.portal.productivity.resolverservice]
 id:      3860
 task:    [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.productivity.resolverservice]
 subtask: null
 Active operations:
 
 update : sap.com/com.sap.portal.productivity.resolverservice
}
 owns the following locks:
   sap.com/com.sap.portal.navigation.flp.pl.facade - shared
   sap.com/com.sap.netweaver.coll.appl.ui.async.meetingroom - shared
   sap.com/com.sap.portal.obn.snapshot - shared
   sap.com/adc.editor - shared
   sap.com/com.sap.km.mobile.basicsearch - shared
   sap.com/tc~pp~mashup~port_editor_ui - shared
   sap.com/com.sap.hcm.ls.webapps - shared
   sap.com/obn_editor - shared
  ......

   .....


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Environment

Update of a Netweaver JAVA Stack using SUM

Product

SAP ERP 6.0 ; SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

EPRUNTIME, SUM, Locks, Deploy Software Component, execute,component-deploy, deploy-components , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-JAS-DPL , Deployment , Problem

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