SAP Knowledge Base Article - Preview

2303464 - Employee Search by address returns unexpected results

Symptom

  • Unexpected result displayed during the employee search in CRM Web UI.
  • Search an employee by country, city returns wrong results.
  • Unable to search for an employee using private address.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

BP_EMPL_SEARCH, COUNTRY, ACCOUNT_COUNTRY, ACCOUNT_CITY, ACCOUNT_REGION , KBA , cl_bupa_il_emp_search , search_by_relationship_address , private address , work address , filter_by_search_criteria , CRM-MD-BP-SEA , Search , BC-SRV-ADR , Address Management / Business Address Services , Problem

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