SAP Knowledge Base Article - Preview

2302962 - INS00104: System cannot verify Database logon information

Symptom

While installing SAP BusinessObjects Business Intelligence Platform 4.x when you have been asked to select the data source name (DSN) for the Audit database and when you select, the below warning is thrown:
"The system cannot verify the Database Logon Information INS00104".


Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • MS SQL Server 2008 R2
  • OS: Windows Server 2008,Windows server 2012
  • Installer

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

cannot verify database,INS00104, logon information INS00104, installation error INS00104. , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.