SAP Knowledge Base Article - Preview

2302768 - "Communications error (14)" when using Single Sign-On (SSO)

Symptom

When attempting to transmit with SSO enabled you receive "Communications error (14)" on the client. In the server log you receive the following error.

'JavaBackEndError (JAVA EXCEPTION CAUGHT:com.syclo.agentry.AgentryException: Could not login user USER - Login Exception Cannot cast class sun.net.www.protocol.http.HttpURLConnection to class javax.net.ssl.HttpsURLConnection)'


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Environment

  • SAP Work Manager 6.3.0
  • SAP ERP 6.0

Product

SAP ERP 6.0 ; SAP Work Manager 6.3.0

Keywords

single sign-on, portal, agentry, syclo , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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