2298598 - MSS-Substitution Overview app generates a dump | SAP Knowledge Base Article

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2298598 - MSS-Substitution Overview app generates a dump

Symptom

Possible symptoms:

  • Running "Substitution Overview" application, an error "500 SAP Internal Server Error - The ASSERT condition was violated" was raised. A dump is generated on the backend.
  • Running "MSS Homepage" application, an error "500 SAP Internal Server Error - WebDynpro Exception: IDs can only contain characters from the syntactical character set" was displayed and a dump is generated on the backend.

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Environment

  • Human Capital Management (HCM)
  • Manager Self-Service
  • SAP enhancement package 5 for SAP ERP 6.0
  • SAP enhancement package 6 for SAP ERP 6.0
  • SAP enhancement package 7 for SAP ERP 6.0
  • SAP enhancement package 8 for SAP ERP 6.0
  • SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA

Product

SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0

Keywords

MSS EMPLOYEE_MENU hrmss_active_substitution hrmss_homepage substitution lane SAP_MANAGER_MSS_SR_UI5_1 SAP_MANAGER_MSS_SUBST_SR_UI5 , KBA , CA-MSS-HCM , Manager Self-service (HR) , Problem

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