2297854 - JAVA EXCEPTION CAUGHT: com.syclo.agentry.AgentryException: Error validation user password - Agentry / SMP | SAP Knowledge Base Article

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2297854 - JAVA EXCEPTION CAUGHT: com.syclo.agentry.AgentryException: Error validation user password - Agentry / SMP

Symptom

Error from events.log:  

  • JAVA EXCEPTION CAUGHT: com.syclo.agentry.AgentryException: Error validation user password
  • JAVA EXCEPTION CAUGHT: com.syclo.agentry.BusinessLogicException: Problem in BAPI Create (/SYCLO/CORE_SYSTINFO_GET): while trying to invoke the method com.syclo.sap.jco.Connection.getFunction(java.lang.String) of a null object loaded from field com.syclo.sap.bapi.BAPI._connection of an object loaded from local variable 'this'
  • JAVA EXCEPTION CAUGHT: java.lang.NullPointerException: while trying to invoke the method java.lang.Object.hashCode() of a null object loaded from local variable 'key'

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Environment

SAP Mobile Platform 3.0 (Agentry)

Product

SAP Mobile Platform 3.0

Keywords

enable Authentication enablePreviousUserAuthentication Agentry.ini , KBA , user password , java exception , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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