The end user gets a very general error message. Sometimes the message contains a hint to contact the system administrator.
For example, in the agent inbox error message "Selected inbox item could not be processed" is shown when interacting with an inbox item in the agent inbox.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
CRM_IC_AUI 301 CRM_IC_AUI301 , KBA , CRM-IC-BF , Basic Functions for Business Transactions , CRM-IC-FRW , Framework , Problem
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