2291049 - Error: The data source is invalid: 'Unable to connect to the InfoStore: Please contact the maintainer of the data source to solve the problem' received in Crystal Reports for Enterprise | SAP Knowledge Base Article

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2291049 - Error: The data source is invalid: 'Unable to connect to the InfoStore: Please contact the maintainer of the data source to solve the problem' received in Crystal Reports for Enterprise

Symptom

  • When trying to open a report in Crystal Reports for Enterprise (CRE) designer, the following error displayed:
  • When trying to connect to a relational data source in  Crystal Reports for Enterprise (CRE) designer:

The data source is invalid: 'Unable to connect to the InfoStore: '. Please contact the maintainer of the data source to solve the problem.

relational.JPG

  • The same error message displayed after upgrade/update of SAP BusinessObjects Business Intelligence Platform from prior releases

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP Crystal Reports for Enterprise

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Unable to connect, CRE, data source, invalid , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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