SAP Knowledge Base Article - Preview

2288923 - Error: "Unable to retrieve the document with obsolete token" when opening Desktop Intelligence report

Symptom

  • Error: "Unable to retrieve the document with obsolete token" when opening Desktop Intelligence reports in all the machines belonging to specific site.
  • All the other machines from another site can access to the deski reports without problems.

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Environment

SAP BusinessObjects Enerprise XI 3.1

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

deski reports, obsolete token, specific machines, specific hosts. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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