2288262 - Producer access to Central Workarea errors with 'Connection failed: Forbidden' - SAP Enable Now [Workforce Performance Builder] | SAP Knowledge Base Article

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2288262 - Producer access to Central Workarea errors with 'Connection failed: Forbidden' - SAP Enable Now [Workforce Performance Builder]

Symptom

  • A connection fails when attempting to connect to a Workarea from Producer using Workarea->Administration->Connect with Manager as follows:

    • The first pop-up, 'Connection settings: Select server', obtains the proper URL to the Manager, user, and password.

    • Clicking 'Establish connection' uses the correct base path, establishes a Connection, and the Workarea (or Workareas) are found.

    • However, clicking 'Next', and selecting the workarea in the 'Connection settings: Select workarea' pop-up window returns the error: 'Connection failed: Forbidden'.


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Environment

SAP Enable Now all versions and Workforce Performance Builder 9.4.x and above.

Product

SAP Enable Now, author option all versions ; SAP Enable Now, consumption option all versions ; SAP Workforce Performance Builder 9.4, enterprise edition ; SAP Workforce Performance Builder 9.4, manager option ; SAP Workforce Performance Builder 9.4, producer option ; SAP Workforce Performance Builder 9.5, enterprise edition ; SAP Workforce Performance Builder 9.5, manager option ; SAP Workforce Performance Builder 9.5, producer option

Keywords

Producer, Manager, Central Workarea, connect, fail, failure, upload, download, Workforce Performance Builder, WPB, Enable Now , KBA , KM-WPB-PRO , SAP Enable Now - Producer , KM-WPB-IPR , SAP Enable Now - Instant Producer , KM-WPB-MGR , SAP Enable Now - Manager , Problem

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