SAP Knowledge Base Article - Preview

2285422 - SM_EXTERN_WS user gets locked frequently in Technical Monitoring

Symptom

In Step 1 of System Preparation, it is mandatory to create or update dialog and system users and assign the appropriate default roles. During this process, the system automatically creates users, generates the required roles using authorization templates and assigns the roles to the created users. Here the user SM_EXTERN_WS is created. However this user becomes locked frequently.


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Environment

SAP Solution Manager 7.1
SAP Solution Manager 7.1 on HANA
SAP Solution Manager 7.2

Product

SAP Solution Manager all versions

Keywords

SOLMAN, Administration, Grey Metrics, ABAP, JAVA, Instance, Not available, False, Alerts, SMD Agent, Credentials, Tech Mon, EM, LM-service. , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-DIA , Solution Manager Diagnostics , How To

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