2284878 - step "Configure CA Introscope" fails with 500 SAP Internal Server Error | SAP Knowledge Base Article

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2284878 - step "Configure CA Introscope" fails with 500 SAP Internal Server Error

Symptom

During Basic Configuration Setup in Solution Manager in step 3 "Configure CA Introscope" you are getting below error:


500 SAP Internal Server Error

ERROR: Error when calling SOAP Runtime functions: <no error message available>: ("Operation "getAllEMsRuntimeStatus

{urn:ManagedSetupWSWsd/ManagedSetupWSVi/document}" not supported (interface: "CO_DIAG_WILY_WS_MANAGED_SETUP" binding key:

"E41F13EC75CA1ED395A0CEEFCBF38567")") (termination: RABAX_STATE)".

500 sap internal server error.png

Additionaly in transaction ST22 you can see dump "CX_SOAP_CORE"


UNCAUGHT_EXCEPTION
CX_SOAP_CORE
CL_SRT_WSP_RT_CONFIG==========CP
BC-ESI-WS-ABA


"UNCAUGHT_EXCEPTION" "CX_SOAP_CORE"
"CL_SRT_WSP_RT_CONFIG==========CP" or "CL_SRT_WSP_RT_CONFIG==========CM01T"
"DETERMINE_OPERATION_NAME"


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Environment

SAP Solution Manager 7.10

Product

SAP Solution Manager 7.1

Keywords

setup, dump, CX_SOAP_CORE, EM, Enterprise Manager,Enterprise, Manager, Wily, Introscope, CA , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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