2282290 - VPP optional apps are not getting installed on iOS devices - Afaria | SAP Knowledge Base Article

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2282290 - VPP optional apps are not getting installed on iOS devices - Afaria

Symptom

When attempting to install a VPP optional application from a custom Afaria client or an app store client, “Your app has been queued for installation” message comes but the installation never occurs AND Afaria server log shows error: ONS1207: Error in iPhoneClientData:ProcessCommand for device 'deviceName': Last Action: Determine MDM command. Exception: Object reference not set to an instance of an object


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Environment

  • SAP Afaria 7 Service Pack 10
  • iOS Afaria Client

Product

SAP Afaria 7.0 ; SAP HANA Cloud Platform, mobile service for app and device management 1607

Keywords

Mobile Secure, Afaria cloud, Apple VPP , KBA , MOB-AFA , Afaria , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , Bug Filed

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