2276638 - EP: Collaboration Room Error due to missing UserID | SAP Knowledge Base Article

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2276638 - EP: Collaboration Room Error due to missing UserID

Symptom

  • You are utilizing the Enterprise Portal (EP) while having collaboration rooms maintained in the environment.
  • Upon trying to access Collaboration Room Administration you encounter a Portal Runtime Error.
  • [EXCEPTION] com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component Application name : com.sap.netweaver.coll.appl.ui.room Component : pcd:portal_content/com.sap.ip.collaboration/Rooms/f0e6b61a-zx24-3250-t585-d563e0884dbc/workset/com.sap.netweaver.coll.RoomMaintenance/com.sap.netweaver.coll.RoomMaintenanceComponent class :com.sap.ip.collaboration.roomui.api.maintenance.MaintenanceComponent User * ABCXYZ Caused by: javax.naming.NameNotFoundException: [LDAP: error code 32 - No Such Object]; remaining name 'cn=sp_ABCXYZ_staff,cn=supplier portal,ou=groups,dc=test'.

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Environment

  • EP Release Independent
  • SAP NetWeaver
  • SAP Composition Environment

Product

SAP Composition Environment all versions ; SAP NetWeaver all versions

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, collaboration rooms, Portal Runtime Error, PortalComponentException, service call, Application name, NameNotFoundException LDAP, error code, Detailed Navigational, Room Creation, Collaboration Room, UME Consistency Check tool, /tmp/SAP_UME_DB_CHECK_RESULTS/, inconsistencies, redundant, repaired , KBA , EP-KM-CRS , KM Collaboration Rooms , BC-JAS-SEC-UME , User Management Engine , Problem

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