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2274155 - Checkpoints for BPC Web Logon Issues

Symptom

  • Users do not know how to get BPC 10.0 NW Web Admin Page URL Address.
  • Users encouter a blank screen or a full black screen several seconds after logging into the BPC web client.
  • Users get following errors when connecting URL http://<PC_server:port>/sap/epm_bpc/web.
    • Service cannot be reached.
    • The URL call was terminated because the corresponding service is not available.
  • Users encounter a BPC logon hang issue:
    • Nothing displays when clicking Activities, Audit, and BPF, etc.
    • The following errors are found in the system log (transaction code SLG1).
      • Bundle com_sap_bpc_web_client_consomonitor not found in FCP Registry.Check if bundle is deployed.
      • Bundle com_sap_bpc_web_client_systemreports not found in FCP Registry.Check if bundle is deployed.
      • Bundle com_sap_poa_sbc_bpf not found in FCP Registry.Check if bundle is deployed
  • It is not possible to log onto the BPC NW web client: After entering the user and password, a blank screen is displayed or the message "Querying available environments".
  • When log on to the web client, the "http 500 internal error" dialog pops out.
  • The standard labels in the journal template screen are incorrect. For example, the normal "Save" button in the top row appears as "button_save".

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Environment

  • SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver
  • SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver
  • SAP BW/4HANA

Product

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA

Keywords

HTTP 404 - Not found , KBA , bpc webpage , web logon , performance , troubleshooting , security , nw web admin page url address , logon hang , bpc web url , clicking activities, audit, and bpf , sap/epm_bpc/web , blank screen , com_sap_poa_sbc_bpf , http 500 internal error , fcp registry , com_sap_bpc_web_client , web service , icf services , http 404 , EPM-BPC-NW-WEB , Web , BW-PLA-BPC , BPC 'embedded model' , How To

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