SAP Knowledge Base Article - Preview

2274077 - Unable to logon to the SAP application - SAP ASE for Business Suite and SAP BW

Symptom

  • By running startsap all, you have this output:

Checking syb Database
Database is not available via R3trans
------------------------------------------------------
startdb completed successfully
Starting Startup Agent sapstartsrv
OK
Instance Service on host XXXXXX started
------------------------------------------------------
starting SAP Instance DVEBMGS00
Startup-Log is written to /home/<sid>adm/startsap_DVEBMGS00.log
------------------------------------------------------
/usr/sap/>SID>/DVBMGS00/exe/sapcontrol -prot NI_HTTP -nt 00 -function Start
Instance on host XXXXX started

  • ASE is up and running : you can access to the database by runnning on command line: isql -S<SID> -Usapsa -X and executing a statement like sp_who successfully.
  • ASE errorlog is showing no errors.
  • But you cannot access from application side: Error 10061 is returned with WSAECONNREFUSED: Connection refused message:

KBA_2274077.JPG


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Environment

  • SAP Adaptive Server Enterprise (SAP ASE) 15.7 and 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions
  • SAP Business Warehouse (BW) - All versions

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP Business Warehouse all versions ; SAP NetWeaver all versions

Keywords

WSAECONNREFUSED, "Connection refused", port, ASE, interfaces, DEFAULT.PFL , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BW-SYS-DB-SYB , BW on Sybase ASE Database Platform , Problem

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