SAP Knowledge Base Article - Preview

2272341 - SAP Contact Center cannot populate the Reporting database in IA

Symptom

  • When creating the "Reporting Database" Virtual Unit, after hitting "Apply Changes to Host" or "Apply Changes to Local System", you see error:
    • ERROR: (error code=0x80040E4D) Microsoft SQL Server is not installed or not running or invalid database name/SQL account/password
    • In IA log, and "Attempting to use an NT account name with SQL Server Authentication" in SQL log
    • No reporting database are populated in MS SQL server.

Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

infrastructure administrator, BCM, ERR> VUMEngine::RunMethod:Create software instance [Reporting Database Server] to virtual unit postmethod : Failed to run method 'postinstall' in, Method returned an error : Exit code=1=0x1 , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.