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2271758 - CTC Extractor - Cannot establish connection with any of the available instances

Symptom

Extractor "Central Technical Configuration" is failing due to an attempt to access a non existing port/instance in the managed system:

EXTRACTOR_FWK_ERROR.png

 In the SMDAgentApplication*.log, you see the following error stack:

 Jan 24, 2016 8:02:32 PM [Thread[FileSystemService_e96da8a,5,main] ] Error DataCollectorService@5c5ec21e: collectCTCData() for sid [SID] 

[EXCEPTION]
com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: Error collecting ctc files [sid:SID] [path:[^/j2ee/destinations/RFC/.*properties, ^/j2ee/rfcengine_global/.*properties, ^/j2ee/destinations/HTTP/.*properties]] on host [sapced01.unix.banorte.com]; nested exception is:
com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: Error while collecting CTC zip for path [[^/j2ee/destinations/RFC/.*properties, ^/j2ee/rfcengine_global/.*properties, ^/j2ee/destinations/HTTP/.*properties]] in file [/usr/sap/DAA/SMDA98/SMDAgent/temp/ctc_test_SID_1453687352867.zip]; nested exception is:
com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: [JmxService] Error accessing JmxProxy for sid [SID] - InsNbr [07]; nested exception is:
com.sap.smdagent.plugins.connectors.jmx.exc.RemoteJmxException: [JmxProxy_1448063530_SID] Error during initialization; nested exception is:
...
Caused by: com.sap.smd.agent.plugins.datacollector.exc.RemoteDataCollectException: Cannot establish connection with any of the available instances:
<host>:50704 Reason: com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection on host: xx.xxx.xx.xx and port: 50704
at com.sap.engine.interfaces.cross.Destination.getNextAvailableBroker(Destination.java:57)
at com.sap.engine.interfaces.cross.Destination.getRemoteBroker(Destination.java:33)
at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:340)


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-APP-CA , Change Analysis + Reporting, Configuration Validation, CCDB , Problem

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