When generating the v11 Matrix Grid Report using English US language, for example, there is an “Export” link that exports the report results to an Excel Spreadsheet file (XLS file). However, when using a language that uses double-byte characters (e.g. Japanese, Simplified Chinese), the “Export” link does not appear.
NOTE: As of Q2 2019 (b1905), v12 Matrix Grid Report will be automatically activated, for all customers who are still using v11 Matrix Grid Report. More information can be found in section "Replacement of Matrix Grid Reports v11" of the Succession Implementation and Administration Guide. Thus, this article will no longer be available after June 7th, 2019 (Q2 2019 Production), as the export option is available and correctly working in v12 Matrix Grid Report.
SAP SuccessFactors v11 Matrix Grid Reports
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