SAP Knowledge Base Article - Preview

2269915 - The UI Component Configuration is missing in ProductCockpit in a Clustered environment

Symptom

In the Clustered environment, if it is still using the separate Media folder for reading and writing the media files on each cluster node server(the default setting from OOTB), in Product Cockpit the UI Components Configurations would not be loaded properly, and the configurations may get lost.

Or it would show different layout in different cluster server node.

See below, the wrong layout (missing UI Component Configuration):

UI changed.png

And it should be like:

Correct UI.png


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Environment

SAP hybris Commerce Suite Cluster environment, with localFileMediaStorageStrategy for the media storage

Product

SAP Commerce all versions

Keywords

KBA , CEC-COM-CPS-CKP , CPS Cockpits & hMC (SAP Hybris) , Problem

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