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2269406 - Unexpected exception while creating logical ports

Symptom

When executing the activities under 'Configure Automatically' section for Technical Monitoring - End-User Experience (EEM), the following activities fail with these error messages:

 

Actvity 'Create Logical Ports'

Unexpected exception while creating logical ports
MAI_EEM_WS_CONF/CLIENT=<NUM>;SYSTEM_ID=<SID>; Item does not exist

 1.png

 

Activity 'Create Web Service Notification User'

CX_EEM_EXCEPTION exception while setting web service notification user
An error occurred when determining the business system (COMMUNICATION_ERROR)

2.png


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Environment

  • SAP Solution Manager
  • SAP enhancement package for SAP Solution Manager

Product

SAP Solution Manager 7.1

Keywords

MAI_EEM_WS_CONF ,Create Logical Ports , Unexpected exception while creating logical ports , MAI_EEM_WS_CONF/CLIENT=001;SYSTEM_ID=PS2; Item does not exist , Create Web Service Notification User  , CX_EEM_EXCEPTION exception while setting web service notification user  , An error occurred when determining the business system (COMMUNICATION_ERROR) , CL_SISE_ACT_AUTO_MAI_SETUP , MAI_EEM_CREATE_LOGPORTS   , KBA , SV-SMG-MON-EEM , End User Experience Monitoring , Problem

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