SAP Knowledge Base Article - Preview

2269393 - EWA Email Titles are Truncated After Upgrading to Solution Manager 7.1 SP13

Symptom

After upgrading to Solution Manager 7.1 SP13:

  1. The format of the EWA email title has changed, and
  2. You are also missing the colour of the EWA rating (i.e. green, yellow, or red).

Before upgrading to Solution Manager 7.1 SP13, you noticed that the format your EWA email titles were:
"SID - Rating (Colour) - SAP Early Watch Alert", e.g. "ABC - Critical (Yellow) - SAP Early Watch Alert"

After upgrading to Solution Manager 7.1 SP13, you noticed that the format of your EWA email titles changed to:
"SID_Rating (_SAP EarlyWatch Alert", e.g. "ABC_Critical (_SAP Early Watch Alert"


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Environment

SAP Solution Manager 7.1 SP13

Product

SAP Solution Manager 7.1

Keywords

EWA email title, EWA email subject, email title is truncated, email title is incomplete, missing EWA rating, email title format , KBA , SV-SMG-SER-EWA , EarlyWatch Alert , Problem

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