SAP Knowledge Base Article - Preview

2269185 - CRM Inbound queues are stopped

Symptom

  • Inbound queues on CRM system are stuck in status STOP, though no related error can be found.
  • BDoc's relating to STOP queues remain in state I02 in SMW01.
  • BDoc's remain in state I02, though there is no performance issue.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 2.0A ; SAP Customer Relationship Management 2.0B ; SAP Customer Relationship Management 2.0C ; SAP Customer Relationship Management 2005 ; SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 3.0 ; SAP Customer Relationship Management 3.1 ; SAP Customer Relationship Management 4.0 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SMQ2, CSA, CRI, ISP, MASS, R3A , KBA , CRM-MW-ADP , Middleware Adapter , Problem

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