SAP Knowledge Base Article - Preview

2267235 - CRM IC: Problems searching for OneOrders in agent inbox

Symptom

You want to search for OneOrders in the agent inbox of in CRM Interaction Center and you are facing issues when using it. You want to find related documentation for configuration and troubleshooting.


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Environment

  • SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-UNI , Agent Inbox , Problem

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